Help center · Account & renewal
Renewing my subscription
Reminders
We email you a few days before your subscription ends, and once more the day before. The first reminder can include a renewal offer.
How to renew
- Open the link in the reminder email, or go to the pricing page.
- In the order form, tick "This is a renewal of an existing account" and enter the username of your current account.
- Pay as usual.
Your login details stay the same: there is nothing to change in your app. You receive a confirmation email with your new end date.
Not sure which username to enter? It is in your login email, and in My account.